Boost Mobile is an American telecommunication company owned by Dish Wireless. It utilizes the T-Mobile and AT&T networks to offer its wireless services. The company also has sister brands that rely on the same networks. They include Republic Wireless, Ting Mobile, and Gen Mobile. To use the company’s services, you must have a compatible phone. We shall look into ways to get Boost Mobile replacement phones.
At times, you need to replace your phone due to various reasons. You may need a more complex phone for a specific task. For example, you can replace your phone with a more advanced camera for videography and photography, a high-capacity battery, a large screen, large memory, and so on. You may also replace your device if you lost the previous one.
When replacing your device, you must ensure you get a compatible phone. Boost Mobile has a list of compatible phones on its website, where you can check the most suitable device per your needs and budget. Since the carrier uses T-Mobile’s network, you should get a device that supports GSM standards. However, there is no need to worry since most modern phones support all network types. You can even get a 5G device since Boost Mobile also uses a 5G network from T-Mobile.
Process To Report A Lost Or Stolen Phone To Get Boost Mobile Replacement Phone
It is essential to report your lost phone as soon as you lose it to save yourself from fraud. The first option should be to call customer care at 833-50-BOOST (833-502-6678) immediately after your phone is lost or stolen. Boost mobile can take measures to protect your account balance as soon as you report the incident.
You can also report the loss online by logging in to your account on your computer or another phone, navigating to the customer service area, and chatting with an agent. You will then provide them with adequate details about your lost phone, so they can help you with the process.
Safety Tips On Lost Mobile Device
If you lose your device, you must take various emergency actions. These include the following.
- Erase all data in your phone, such as contacts, documents, photos, etc. Nowadays, Android and iOS devices allow you to erase data remotely. You only need to log into your Boost account and follow the necessary steps to erase data.
- Report to Boost Mobile customer care for them to safeguard your account. They should disable your SIM card so no one can call or text using your line.
- Report the loss to the police. It is also necessary to report the lost device to the nearest police post. They may help you to recover the device. If you report to the police, you will not be liable if the phone is used to execute criminal activities.
Things To Do If You Forget Boost PIN
When replacing a lost phone, you may also need to replace your line if you want to avoid purchasing a new one. Therefore, you must be able to remember the PIN you used for your account. That way, you can access your account to activate your SIM card. However, if you lose your PIN, you can still recover your account. You can call customer care to help you.
However, if you just forgot your PIN but still have your phone and SIM card active, Boost Mobile can send your account PIN to your phone via a text message using the automated phone system. A confirmation message will emerge telling you that you will get a free text message shortly with your account PIN.
Activation Of Your Boost Mobile Online
When replacing a Boost Mobile phone and SIM, you must activate them to start enjoying the carrier’s services. Additionally, you can activate your new phone and SIM card using the same process if you are new to Boost Mobile.
You can activate your device online when you visit the Boost Mobile activation page. Once you open the page, you will have several options. You can choose if you are a new or existing customer, check your activation status, or your family plan activation status.
In our case, you will choose the existing customer option. Boost will ask you if you want to swap your device. Next, hit continue, enter your phone number and PIN, and then sign in. follow the steps to complete the activation process.
Boost Mobile SIM card replacement process
If you lost or misplaced your SIM, replacing it is simple. You can follow the steps below to accomplish the mission.
- Switch off your phone
- Remove the current SIM card.
- Insert your new SIM card
- Follow the prompts to activate your phone.
Remember, you can order your SIM card online and get it at your physical address. If you lose your SIM card, you can organize with Boost Mobile, who will send you a new one. You only need to message the company and tell them the type of device you have or the SIM size you want. The company will then send it out to you.
How to Submit Boost Mobile Phone Replacement Claim if Not Replaced by the Authority
If the authority does not replace your phone as per the requirements, you can file a claim to get your device. You can visit myphoneguardian.com/boostmobile and file a claim. The platform is open 24 hours a day and 7 days a week, and you can also call 1-844-534-3099 to submit your claim. Boost Mobile ships a replacement device within the next business day once they approve your claim.
Bottom Line
Boost Mobile is an American telecommunication company owned by Dish Wireless. It utilizes the T-Mobile and AT&T networks to offer its wireless services. The company also has sister brands that rely on the same networks. Boost Mobile allows you to replace your device if you lose it or when it is stolen. If you lose your device, you should ensure that you report it to Boost customer care and also to the police.