TruConnect is a renowned American mobile virtual network operator (MVNO) that uses the T-Mobile network. T-Mobile is among the giant three wireless providers in the United States, leading in 5G network coverage. Besides, the Company offers its customers mobile hotspots, TruConnect compatible phones, 3G/4G LTE/5G mobile data plans, and prepaid talk and text plans. If you are eligible for their services, you can enroll in a TruConnect plan.
In this case, you can enroll in a plan that provides a TruConnect SIM card or subscribes to a plan that gives both a SIM card and a free compatible phone. Regarding cell phone devices, this carrier allows eligible customers to enroll for a free TruConnect government smartphone. Customers must meet the eligibility criteria to apply for a free cell phone from this carrier. Besides, you can purchase a compatible device at their website or any authorized stores at truconnect.com/locations.
Alternatively, you can bring your own phone to the TruConnect network. New customers planning to switch to TruConnect need a compatible and unlocked cellphone. If your device is locked to your current carrier, you can request your provider to unlock the phone. Then, proceed to TruConnect, bring your own page, and follow the instructions to transfer your device to its network. Besides, you need a SIM kit to activate your device on TruConnect services.
Method To Get Free TruConnect Compatible Phones from The Government
You can get a free Trucoonect compatible phone from the government through the Lifeline and the newly launched FCC’s Affordable Connectivity Program (ACP). To get a free government smartphone and monthly internet service, you or a household member, a child, or a dependent, must attain the income-based or program-based eligibility requirements.
The income eligibility requires an applicant to have an annual gross income of 135% or less for Lifeline or 200% or below for ACP, as stated by the Federal Poverty Guidelines.
The qualifying programs include:
- Medicaid / Medi-Cal
- SNAP / CalFresh
- Federal Public Housing Assistance or Section 8
- Veteran and Survivors Pension Benefit
- Supplemental Security Income (SSI)
- National School Breakfast and Lunch Program
- WIC
- and more
What are Other Carriers Compatible With TruConnect Phones
As mentioned earlier, TruConnect is an MVNO, meaning it operates using other carriers’ network towers. In this case, TruConnect depends on the old Sprint and T-Mobile networks. However, most cell phones are encrypted to operate with their specific network. Thus, if you have a device from an incompatible carrier, you must first unlock it and bring it to this carrier’s network.
List Of Truconnect Compatible Phone
Various companies provides android or iPhone smartphones which compatible with Truconnect Wireless. In below we discuses about most trendy smart cell phones.
A. TruConnect Compatible Google Pixel Smartphone
- Google Pixel 4a
- Google Pixel 3a XL GSM
- Google Pixel 3a GSM
- Google Pixel 4 XL
- Google Pixel 4a 5G
- Google Pixel 5 5G
B. TruConnect Compatible LG Phones
- LG K31 GSM
- LG Aristo 3 GSM
- LG Aristo 3 Plus GSM
- LG K51 GSM
- LG Stylo 6
- LG Q70 GSM
C. TruConnect Compatible Motorola
- Motorola E
- Motorola G Fast
- Motorola Moto E6
- Motorola Edge 5G
- Motorola G Power
- Motorola G Power (2021)
- Motorola G7 Plus GSM
- Motorola G Stylus
- Motorola G Stylus (2021)
- Motorola RAZR 5G
- Motorola G Play
D. TruConnect Compatible Nokia Phones
- Nokia 1.3 GSM
- Nokia 2.4 GSM
- Nokia 3.4 GSM
- Nokia 5.4 GSM
- Nokia 8.3 5G
E. TruConnect Compatible Samsung Phones
- Samsung Galaxy A21
- Samsung Galaxy A51 5G
- Samsung Galaxy S10e GSM
- Samsung Galaxy Note 9 GSM
- Samsung Galaxy A71 5G
- Samsung Galaxy S10 GSM
- Samsung Galaxy S20 FE 5G
- Samsung Galaxy S10+ GSM
- Samsung Galaxy S21+ 5G
- Samsung Galaxy Note 20 Ultra 5G
- Samsung Galaxy S21 Ultra 5G
- Samsung Galaxy Z Flip
- Samsung Galaxy A51
- Samsung Galaxy S9+ GSM
F. TruConnect Compatible iPhones
- Apple iPhone SE
- Apple iPhone XR
- Apple iPhone 11
- Apple iPhone 12 Mini
- Apple iPhone 12
- Apple iPhone 12 Pro
- Apple iPhone 12 Pro Max
G. Others TruConnect Compatible Phones
- BLU C5L 2020 GSM
- BLU C6L 2020 GSM
- BLU G50 Plus GSM
- OnePlus 8 Pro 5G GSM
- OnePlus 8 5G GSM
TruConnect Compatibility Checker
You can check whether or not your cell phone is compatible with TruConnect in different ways. First, you can contact TruConnect at (866) 596-7872 and enquire from the customer representatives. The second method to check if your cell phone is compatible with TruConnect is through their website. This website provides all of the cell phones compatible with TruConnect service.
Lastly, you can check Truconnect phone compatibility through an IMEI number. This number represents a 15 digits code that uniquely identifies a phone. You can get your IMEI from your phone’s setting menu or dial *#06# using your cell phone.
The Replacement Terms For Truconnect Compatible Phones
If your phone gets lost or stolen, immediately contact TruConnect Customer Care at (800) 430-0443 and inform them about the incident. This initiative helps to suspend your service and prevent anyone from accessing your phone illegally. You can also file a police report and make a copy of it for records.
Besides, TruConnect’s legal terms and conditions indicate that unless the law restricts, in some particular cases, any failure, defect, or malfunction of any Truconnect-compatible device offered by TruConnect, the customer has the right to have TruConnect repair or replace a lost, stolen, or damaged device. If a customer gets a free government phone selected by TruConnect, they can contact customer service to buy an upgraded phone.
However, if a customer loses or damages the device, you may call customer service at (800) 430-0443 and request a replacement phone. If the cell phone is defective within the first 90 days and returned to TruConnect at the customer’s co within 10 days of the 90-day window, and if the device is free from any physical abuse or water damage, the Company sends you a replacement phone free of charge. The replacement model may not be an exact model due to availability issues.
TruConnect Bring Your Own Phones
TruConnect provides a Bring Your Own Phone (BYOP) program, which helps you save by using your own device with the TruConnect network. To be eligible for the BYOP program, you must first acquire a TruConnect SIM card.
You can bring your unlocked compatible GSM cell phone to Tru Connect. To get started, buy a GSM SIM activation kit for $9.99 and enjoy excellent services. After getting the SIM card, you can insert it into your compatible device, activate it, and connect to the TruConnect network.
The Benefits Of Truconnect Wireless
TruConnect offers affordable and high-quality wireless services, making free premium wireless a reality. The carrier offers free internet service plans and low-cost devices through Lifeline and the Affordable Connectivity Program (ACP) to all low-income Americans.
With zero monthly bills, you can get Truconnect benefits such as:
- A Free 5.5″ Android Smartphone with 4G/LTE connectivity
- A Free portable Mi-Fi Hotspot connects up to 8 Wi-Fi-enabled devices, including laptops, smart speakers, tablets, and more.
- Sign up for ACP and get an 8″ LTE Android™ Tablet for only $10.01 with $100 savings
- Up to 14 GB of monthly data
- Lifeline customers get unlimited text, talk, + free international calling to select countries.
Limitations of TruConnect Wireless
- TruConnect Lifeline benefits is a non-transferrable government assistance program limited to one per household.
- Only eligible consumers may enroll.
- The TruConnect Lifeline program is limited to one discount per household.
Bottom Line
TruConnect is a lifeline provider that offers compatible devices to eligible customers. Besides, a new customer who wants to enroll for service using their current phone can bring an unlocked and compatible device with the TruConnect network. The Company is compatible with most GSM unlocked cell phones.